Installation & Service Technologies

A single-source solution for nationwide deployment, onsite service, and repairs—24/7

Coverage for the Complete Lifecycle of your Project

  • 1. Site Surveys
  • We staff, service, and install anywhere in the US within hours. Our nationwide family of full-time, W2 technicians takes pride in executing your projects with speed, quality, and professionalism.
  • 2. Project Management
  • Our philosophy starts with close attention to the needs of our customers, with an eye towards constant improvement.
  • 3. Staging & Kitting
  • All equipment is prepared to our clients’ specifications well in advance for the fastest possible rollout.
  • 4. Installations
  • Our nationwide team of W2 technicians ensures consistency and quality control across any service or installation project.
  • 5. Service Contacts
  • IST’s onsite labor contracts offer continuous, stress-free coverage and packages tailored to your unique needs.
  • 6. Depot Repair
  • Our Depot Repair services help you prepare for the worst at a reasonable cost, with no sacrifice in speed or quality.

IST is Making Headlines

Thanks to Sound & Communications magazine for their 6-page feature article on our installation of a +1000 pound LED halo and a full suite of other digital display technologies at Ford dealership. As S&C writes, "With extensive experience installing digital signage in various settings—from malls to arenas—IST was the ideal partner for Panasonic on this complex install."

IST has Provided Advanced Technology Service Solutions to Many of the World’s Leading Brands

McDonalds Logo
25+ years of installation and service from simple service calls to Drive-thru technology and complete POS refreshes.
NEC Logo
Install, service, and repair of digital signage and video walls within major QSR brands. NEC certified for board-level repair.
Crocs Logo
Structured cabling, d-mark extensions, and network migration for wireless access points.
Taco Bell Logo
Hardware installation and service within various industries, repairing locations with up to 150 monitors. LG Certified to repair commercial-grade LG monitors.
Marriott Logo
Drive-thru technologies, including headsets, speakers, and a 500-site rollout of drive-thru timers and message repeaters.
Universal Logo
Service, Depot Repair, and Advance swap of IST-warehoused parts: KVS, POS, and more.
Panasonic Logo
20+ years of installation and service: hardware, software, and structured cabling.
Sonic Logo
Complete-site technology installation and service: music systems, digital menus, drive-thru technology, touch-screens, ordering systems, and structured cabling.
Hilton Logo
Structured cabling and certification along with installation of network infrastructure.
Gamestop Logo
Installation of kitchen management systems, including networked kitchen appliances.
Popeyes Logo
Site surveys and 1000-site rollout of ceiling and wall-mounted digital menu boards. Security and drive-thru technology service.
Whole Foods Logo
Business center setup: installation of PCs, monitors, printers, and network routers. Concierge digital signage installation.
Case Studies
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National Coverage & Dispatch Points

We staff, service, and install anywhere in the US within hours. Our nationwide family of full-time, W2 technicians takes pride in executing your projects with speed, quality, and professionalism.
You know that when you have 200 people a night scheduled to be in the field or more, three of them are going to be sick, or at least claim they're sick, and six of them are going to be late. So IST would overstaff in those markets just to make sure that it had a plan for when someone was going to be sick or was going to be late, whatever the excuse.

We staffed for that, and I think that ultimately really helped, because even though there was extra money in having that labor, if you get behind you have a horrible domino effect of staying on that kind of schedule.

Jacob Horwitz, CEO
Digital Signage Today, May 2013
FORESIGHT. PLANNING.
25 YEARS OF EXPERIENCE
PAYS OFF EVERY TIME.
Three Critical Success Factors
Tested Methods. Proven Results.
Our service and deployment methodology ensures open communication, thorough planning, constant improvement, and exceptional service, quality, and professionalism. We approach every project with three critical success factors in mind.
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1. Quality
With onsite and phone surveys, required picture lists, detailed final reports, and random quality assurance checks, the quality of every project is guaranteed.
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2. training
Cloud-based tutorials, onsite training, and custom testing allow deployments to occur quickly, effectively, and with great precision.
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3. staffing
Two dedicated staffing teams, regional managers, and project teams are in place to ensure the right team is assigned to each job in order to ensure its success.
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Learn more about IST's process and...
strategy
Panasonic trusts IST to provide professional services that exceed the expectations of Panasonic’s direct customers while representing the Panasonic brand effectively. 
Al Rubin
Senior Manager
Panasonic
Panasonic trusts IST to provide professional services that exceed the expectations of Panasonic’s direct customers while representing the Panasonic brand effectively. 
Al Rubin
Senior Manager
Panasonic
The quality of IST’s work is exceptional. IST has great concern for customer satisfaction. Should anything not meet customer expectations, IST is committed to quickly resolve any issues and will consistently stand behind their work.
Neal Tetrault
Installation & Service Manager
HME
IST uses convenient field-tracking technology. I always know where my project stands. Their technicians post pictures of the work they've completed so I can easily review what’s been done. I'm able to call in last-minutes changes that my PM can disperse to technicians across the country. 
Tobias Leuthardt
Owner/Operator
Busillis
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